Hi there!!! I just want to share my chat with you guys!!! :)
8/20/2006 1:24:29 PM
cfh1064
{CUS TEXT} Other
8/20/2006 1:24:34 PM
Linda B.
{CSR TEXT} [Linda B.] Hello, thank you for using eBay Live Chat. My name is Linda. How can I help you today?
8/20/2006 1:26:00 PM
cfh1064
{CUS TEXT} Good Morning. In my current listing. down in the payment section, I listed that the auction would end at 2 pm since the concert is tonite. I would like to put that in the item description area so can people can see it. I am getting questions about the end
8/20/2006 1:26:00 PM
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of auction, so they are not reading the part where it says 2 pm.
8/20/2006 1:26:29 PM
Linda B.
{CSR TEXT} [Linda B.] May I ask you if you have completed the listing already?
8/20/2006 1:26:40 PM
Linda B.
{CSR TEXT} [Linda B.] May I have the item number, please?
8/20/2006 1:27:14 PM
cfh1064
{CUS TEXT} Yes, the item has been listed and there are bids on the item already.
8/20/2006 1:27:26 PM
cfh1064
{CUS TEXT} #170020225237
8/20/2006 1:27:34 PM
Linda B.
{CSR TEXT} [Linda B.] May I ask you if you have tried to look on the item page?
8/20/2006 1:27:48 PM
cfh1064
{CUS TEXT} I am there now
8/20/2006 1:27:49 PM
Linda B.
{CSR TEXT} [Linda B.] Thank you for providing me your item number. One moment please as I check the item for you.
8/20/2006 1:28:08 PM
cfh1064
{CUS TEXT} I am on the item page now
8/20/2006 1:28:13 PM
Linda B.
{CSR TEXT} [Linda B.] May I ask you if you have the same problems your buyers are asking you?
8/20/2006 1:29:16 PM
cfh1064
{CUS TEXT} I have received e-mails asking....the auction ends at 11 pm but the show is at 7:30......or if I can end auction early so they can know for sure they have won the ticket
8/20/2006 1:29:43 PM
Linda B.
{CSR TEXT} [Linda B.] I have seen the item already and yes, there are still item description that you should apply. One moment please as I check for a way for you.
8/20/2006 1:30:14 PM
cfh1064
{CUS TEXT} I have it listed as ending at 2pm, but I think they aren't reading the payment instruction part where it says auction ends at 2pm
8/20/2006 1:30:37 PM
cfh1064
{CUS TEXT} thanks
8/20/2006 1:31:44 PM
Linda B.
{CSR TEXT} [Linda B.] You are most welcome.
8/20/2006 1:31:59 PM
Linda B.
{CSR TEXT} [Linda B.] So you want to revise your listing, is that right?
8/20/2006 1:32:18 PM
Linda B.
{CSR TEXT} [Linda B.] I have here the link of a page where you can read information about revising your listing.
8/20/2006 1:32:29 PM
Linda B.
{CSR TEXT} [Linda B.] Here it is:http://pages.ebay.com/help/sell/questions/revise-item.html. Please click the link to load the page.
8/20/2006 1:33:08 PM
cfh1064
{CUS TEXT} yes. no changes in the item itself, I just want to end the auction at 2 pm. I think I have rad htis link before, doesn't it only give instrcutions for making changes prior to any bids?
8/20/2006 1:33:46 PM
cfh1064
{CUS TEXT} or is there a way I can add "buy it now" optio to the listing?
8/20/2006 1:34:07 PM
Linda B.
{CSR TEXT} [Linda B.] If you want to revise your listing and it has bids on it, you may try to contact your bidders and tell them that you will need to revise it so you have to end it and re list it again.
8/20/2006 1:34:50 PM
Linda B.
{CSR TEXT} [Linda B.] May I know if you know already how to end a listing?
8/20/2006 1:35:39 PM
cfh1064
{CUS TEXT} Yeah, and pay more fees I guess. If the bidding gets to an amount that is ok with me, I can end the auction?
8/20/2006 1:36:11 PM
cfh1064
{CUS TEXT} Not sure on how to end an auction. I'll have to figure that out
8/20/2006 1:36:37 PM
Linda B.
{CSR TEXT} [Linda B.] I have here the link of a page where you can read information about ending a listing. Here it is:http://pages.ebay.com/help/sell/end_early.html
8/20/2006 1:36:44 PM
Linda B.
{CSR TEXT} [Linda B.] Please click the link to load the page.
8/20/2006 1:36:58 PM
cfh1064
{CUS TEXT} ok thanks
8/20/2006 1:37:04 PM
Linda B.
{CSR TEXT} [Linda B.] You are most welcome.
8/20/2006 1:37:15 PM
Linda B.
{CSR TEXT} [Linda B.] Is there anything else I can help you?
8/20/2006 1:37:28 PM
cfh1064
{CUS TEXT} nope, thanks
8/20/2006 1:37:37 PM
Linda B.
{CSR TEXT} [Linda B.] is everything okay now?
8/20/2006 1:38:43 PM
cfh1064
{CUS TEXT} if there is no way to change the description, I'll e-mail the bidders and let them know it's ending early and tell them a "buy it now" price.
8/20/2006 1:38:58 PM
Linda B.
{CSR TEXT} [Linda B.] Yes, please.
8/20/2006 1:39:05 PM
Linda B.
{CSR TEXT} [Linda B.] Is everything else I can assist you?
8/20/2006 1:39:14 PM
cfh1064
{CUS TEXT} all set, thanks
8/20/2006 1:39:24 PM
Linda B.
{CSR TEXT} [Linda B.] I’m glad that I was able to help you. Thank you for your time and for using Live Chat. Feel welcome to come back to Live Chat if you have any questions or concerns. It's been a pleasure speaking with you today. Thank you for coming to eBay Live Chat, have
8/20/2006 1:39:24 PM
System
a great eBay day.
8/20/2006 1:39:30 PM
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[Linda B.] LEFT SESSION
8/20/2006 1:39:30 PM
System
END OF SESSION
8/20/2006 1:39:30 PM
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SESSION ENDED BY AGENT
8/20/2006 1:39:30 PM
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CUSTOMER LEFT SESSION
Astig ba???? Hehehehe... :)
Aba, Very Satisfied ang binigay sakin ng member na yan so kelangan proud ako! hehehe.. :)
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